Data Infrustructure
Infrastructure Management Solution
With HPE’s Timeless Storage Program, HPE will upgrade you to their latest and greatest platform every 3 years while keeping your storage optimally performing. And you get that at fraction of the cost compared to legacy storage ownership models.
Your support price gets locked at
The start of the program
This program can extend the active lifecycle of your storage platform
To up to 10 years.
This way you lower your
Business risks
and focus on the right areas to propel your business forward.
Features
How to opt into the Timeless Program
Buy the Timeless Support instead of the regular support
Guaranteed Performance Increases
Get at least a 25% performance increase every time you renew the support
Flat Support Pricing
The Timeless support will have a flat price throughout the program
Save Energy, Go Green
Get free capacity on your new storage array every time you restart a new Timeless Program
Key Highlights
Satisfaction Guarantee
30-day no risk, HPE will ensure optimal operation, HPE will resolve any issues experienced and Customer can return gear within 30 days if still unhappy
Guaranteed Availability
99.9999% Availability Guarantee and Support credits for storage-related unplanned outage
Store More Guarantee
Guaranteed data reduction & Effective Capacity and HPE will deliver free capacity expansion if needed
Always Current
Technology refresh every three years with minimum perf upgrade +25% and 2 flash media refreshes in 10 years
Extended Support
Extended support for up 10 years and Non-disruptive technology upgrades, the technical & financial onus is 100% on HPE to make these happen