In the hospitality industry, service will always be the differentiator.
These days, hotel guests expect some form of technological amenities from a hospitality provider or they simply take their business elsewhere. A bad experience goes beyond just losing one customer and can haunt a provider in the form of negative online reviews and peer-to- peer social sharing (of said negative reviews).
Challenges
- Struggle with sluggish systems
- Outdated or inadequate network design
- Low in guests’ occupancy due to poor bandwidth
But a few hospitality technology trends are helping to reshape this industry. They are being fed by consumer demand, newer innovations and an ever-changing industry that’s constantly adapting to its target demographic.
At Alphamatic, our solution will be able to address the unique challenges faced by hoteliers, from streamlining the check-in process, to providing multilingual concierge services, to informing guests about services and amenities using interactive signage.
All solutions have been designed to operate independently or as part of a complete multimedia solution. Using this design approach it is possible to start with a very simple solution and then grow it to a comprehensive TV, video and digital signage system as budget and requirements grow.
Features
- Reliable network
- Smarter wireless
- Comprehensive Internet Access Management
- Intelligent service gateway
- Distinctive support
Benefits
- Zero start-up cost & maintenance
- Increase occupancy revenue
- Increase guest satisfaction
- Flexible payment method
Contact us today to see how we can improve your property's existing network, or to install a new state-of- the-art system!