A New Ownership Experience

With HPE’s Timeless Storage Program, HPE will upgrade you to their latest and greatest platform every 3 years while keeping your storage optimally performing. And you get that at fraction of the cost compared to legacy storage ownership models.

Your support price gets locked at the start of the program and this program can extend the active lifecycle of your storage platform to up to 10 years. This way you lower your business risks and focus on the right areas to propel your business forward.


How to opt into the Timeless Program - Buy the Timeless Support instead of the regular support

Guaranteed Performance Increases - Get at least a 25% performance increase every time you renew the support

Flat Support Pricing -  The Timeless support will have a flat price throughout the program

Free Storage Capacity - Get free capacity on your new storage array every time you restart a new Timeless Program

Key Highlights

  • 30-day no risk
  • HPE will ensure optimal operation
  • HPE will resolve any issues experienced
  • Customer can return gear within 30 days if still unhappy
  • 99.9999% Availability Guarantee 
  • Support credits for storage-related unplanned outage
  • Guaranteed data reduction & Effective Capacity
  • HPE will deliver free capacity expansion if needed 
  • Technology refresh every three years with minimum perf upgrade +25% 
  • 2 flash media refreshes in 10 years
  • Extended support for up 10 years 
  • Non-disruptive technology upgrades, the technical & financial onus is 100% on HPE to make these happen