Comprehensive & Competitive
AlphaCare™ Contractual IT Services offer a range of competitive service agreements to meet Customer's technical and financial needs utilizing Alphamatic expertise on human resources, best practices & SOP, parts, repairs, and services over an extended contract term.
The service agreement incorporates essential maintenance elements such as a hotline, rapid response technical support, preventive maintenance, unscheduled maintenance, managed spares, and basic remote diagnostic packages which can be tailored and combined into a comprehensive multi-year agreement.
Benefits
Benefits
- 24 / 7 support
- Best Practices
- Optimized SOP
- Parts availability
- Guaranteed response time
- Scheduled maintenance
- Remote monitoring
- Money Back Guaranteed (Selected contract only)