Comprehensive & Competitive

AlphaCare™ Contractual IT Services offer a range of competitive service agreements to meet Customer's technical and financial needs utilizing Alphamatic expertise on human resources, best practices & SOP, parts, repairs, and services over an extended contract term.

The service agreement incorporates essential maintenance elements such as a hotline, rapid response technical support, preventive maintenance, unscheduled maintenance, managed spares, and basic remote diagnostic packages which can be tailored and combined into a comprehensive multi-year agreement. 

Benefits

  • 24 / 7 support
  • Best Practices
  • Optimized SOP
  • Parts availability
  • Guaranteed response time
  • Scheduled maintenance
  • Remote monitoring 
  • Money Back Guaranteed (Selected contract only)