Managed IT Service

ManagedPlus+ Service

A service that provides SLA-based support where dedicated engineers are made available to customer’s unique requirements. 

it services

Includes scheduled on-site support & management by dedicated from our specialist experience management team. 

With this, you can fully focus on your core business operation and shifts from managing resources to managing result.

IT management services

Why ManagedPlus+ Service

Share risks 4%

Maximize External Resource 4%

Access to new market Areas 4%

Streamline time-consuming tasks 6%

 

 

Realize the benefits of re-engineering 7%

Resources not available internally 9%

 

 

Improve & maintain business focus 21%

Reduce & control operating costs 19%

 

 

Tap first-class specialized talent 13%

 

 

Free up internal resources 13%

Benefits

Leave non-core business to the industry professional

More profitable used of valuable in-house IT talent

Reduce IT overhead cost, capital expense and staffing headache

Improve IT performance and reliability

Achieve business continuity by avoiding transition hassle

Leverage on extensive management and experience

Access to pool of expertise and service quality assurance

IT audit for continuous improvement

Leave non-core business to the industry professional

More profitable used of valuable in-house IT talent

Reduce IT overhead cost, capital expense and staffing headache

Improve IT performance and reliability

Achieve business continuity by avoiding transition hassle

Leverage on extensive management and experience

Access to pool of expertise and service quality assurance

IT audit for continuous improvement

Scopes of Services

Data Center
Management

  • Server management services
  • Inter & Intra site connectivity
  • Enterprise application & web hosting services

Asset
Management

  • Management of 3rd party contract and SLA
  • Annual technology review
  • Annual technology improvement & recommendation

Infrastructure
Management

  • Server administration management
  • System support administration & management
  • Backup & restore services

Desktop
Management
Services

  • Service desk management
  • Mobile device support
  • Desktop client services

Disaster Recovery
Management

  • Re-evaluate current DR plan & improrisation on the plan
  • DR hosting, DR migration & setup at hosted site (project based)
  • Bi-annual of DR simulation

Security Management
Services

  • Security infrastructure & solutions
  • Security policy, standards and guidelines, review & enforcement
  • Patch & vulnerability management