We provide our customers a full set of services to meet any IT requirements of every types of businesses. Whether you are a small, medium or large enterprise, our services are well organized, customized and packaged in phases of IT lifecycles to suit your needs. Under AlphaCareâ„¢ Services, we offer you the following services:
AlphaCareâ„¢ Security Assessment Service
AlphaCareâ„¢ Security Assessment Service automates the process of a security audit & easily identifies common vulnerabilities within our customer's network in a short time.
AlphaCareâ„¢ Virtualization Service
As virtualization becomes more pervasive in the datacenter, organizations are deploying complementary types of virtualization technologies to increase productivity and maximize cost savings. With in-depth knowledge and expertise of both proprietary and open source virtualization technologies, we constantly add value by combining our technology expertise along with services to design, plan, implement and manage sophisticated virtualization solutions to meet the technical and business needs of your organization.
AlphaCareâ„¢ Outsourcing Service
Outsourcing is the creation of a long-term, strategic partnership, in which we provide a fully managed service which allows clients to focus on their core business, maximize returns on investment and, capitalize on our extensive management and technical expertise. Outsourcing shifts our clients' focus from managing resources to managing results, leaving the responsibility of managing the IT functions to us, offering them cost-efficiencies, improved practices and specific skills. We provide various types of outsourcing to serve the needs of our clients; on project basis, long or short-term placement.
AlphaCareâ„¢ Disaster Recovery Service
Implementing technologies that can quickly replicated to a secure, remote data center in real time. We offer three levels of disaster recover services depending on your desired recovery time; Data Backup, Cold-Site and Hot-Site.
AlphaCareâ„¢ High Speed Internet Access Service
Any business where people working away from their home or office could be benefit from Wireless High Speed Internet Access (HIAS). We provide you uncompromising level of service while ensuring a high quality and â€œvalue for moneyâ€ internet access service.
AlphaCareâ„¢ Network Maintenance Service
To meet the need for the continuity of customers' IT system operations, we offer cost-effective maintenance services on multi-vendor environment in flexible coverage options. At the same time, we also provide them with superior technical services. A direct quick response for swift remedial or preventive resolution will be given upon customers' requests. Meanwhile, swift escalation route and resolution based on proven and standard procedures ensure that customers will receive the full measure of maintenance process.
AlphaCareâ„¢ Computer Asset Assessment Service (CAAS)
Deploy an agent-free Audit Software to scan all the networked Domain PCs and analyze Network inventory with handy summaries with statistics on OS, devices, storage, etc. We help you to identify unused, unlicensed, unauthorized, obsolete software and provide recommendation on Software Compliance.
AlphaCare SupportPlus+ is a cost-effective & comprehensive IT support service delivers professional unlimited incident calls and services via phone, on-site or remotely. SupportPlus+ is designed based on the ITIL-helpdesk-service-architecture, where pro-active support calls and quality control are being ensured. This service enables you to increase the availability of your current IT infrastructure.